Frequently Asked Questions
Everything you need to know about our premium home hydration solutions.
How long does shipping take for filtration systems?
Standard shipping typically takes 3-5 business days. For heavy-duty whole-house systems, please allow up to 7 business days for specialized handling and delivery.
What is your return policy on opened filters?
Due to hygiene standards, we can only accept returns on unused and unopened filters within 30 days. If your system is defective, please contact our support team for a full replacement under warranty.
Do you offer professional installation services?
While our systems are designed for easy DIY setup, we partner with a network of certified plumbers nationwide. You can add professional installation to your order at checkout.
How often should I replace my H2OForYou cartridges?
For optimal water quality, we recommend replacing standard carbon filters every 6 months and Reverse Osmosis membranes every 24 months, depending on your local water hardness.
Are your products compatible with well water?
Yes, many of our filtration systems are specifically designed to handle the high mineral content and sediment levels commonly found in private well water.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home system purchases.